Shipping policy

Shipping Policy

Last Updated: May 28, 2026

This Shipping Policy applies to all purchases made through Cookfolio.online (“Cookfolio,” “we,” “our,” or “us”).

By placing an order through our website, you acknowledge and agree to the terms outlined below.

1. Company Information

Cookfolio.online is owned and operated by Velorria LLC, a limited liability company registered under the laws of the State of New Mexico, United States.

Registered Office:

30 N Gould St
Sheridan, WY 82801
United States

Contact Email: Contact@cookfolio.online
Customer Support Line: +1 (352) 758-4085

Customer support is available Monday through Friday, from 9:00 AM to 5:00 PM (EST).

We aim to respond to all inquiries within 24–48 business hours.

2. Digital Products Only

All products available through Cookfolio are digital products only.

Our products may include, but are not limited to:

  • Digital cookbooks
  • Recipe collections
  • Meal planning resources
  • Printable kitchen guides
  • Digital culinary organization materials

Cookfolio does not sell or ship physical goods.

No warehouse fulfillment, postal shipment, or physical delivery is associated with any purchase made through this website.

3. Delivery Method

Upon successful payment authorization and order confirmation, purchased digital products are delivered electronically through one or more of the following methods:

  • Instant on-screen download access
  • Download links delivered by email
  • Secure digital access through the website platform

Delivery methods may vary depending on the product purchased and platform functionality.

4. Delivery Timeframes

Digital products are generally made available immediately after successful payment confirmation.

In certain situations, delivery may require additional processing time due to:

  • Payment verification procedures
  • Technical maintenance
  • Temporary system delays
  • Fraud prevention review processes

If access is not received within a reasonable timeframe, customers should contact our support team for assistance.

5. No Physical Shipping

Cookfolio operates exclusively as a digital content platform.

No physical products will be shipped, mailed, or delivered to customers.

Any references on the website to “orders,” “delivery,” or “purchases” refer exclusively to the electronic delivery of digital content.

Customers acknowledge and agree that no physical shipment is associated with any transaction completed through Cookfolio.

6. Customer Responsibility

Customers are responsible for providing accurate and complete information at checkout, including a valid email address capable of receiving delivery communications.

Customers are also responsible for ensuring they have:

  • Internet access
  • A compatible device
  • Appropriate software capable of opening standard digital file formats, including PDF files

Cookfolio is not responsible for delivery issues caused by:

  • Incorrect customer information
  • Email filtering or spam blocking
  • Device incompatibility
  • Internet connectivity issues outside our control

7. Access Support

If customers experience difficulty accessing purchased digital products, they may contact our support team for assistance.

Support requests should include:

  • Full name used during purchase
  • Order-related email address
  • Description of the issue encountered

We will make reasonable efforts to assist customers in accessing purchased content.

8. Third-Party Services

Cookfolio may use third-party service providers for website hosting, payment processing, digital delivery infrastructure, analytics, and customer communications.

We are not responsible for delays, interruptions, or failures caused by third-party platforms or service providers outside our reasonable control.

9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time without prior notice.

Updated versions will be published on this page with a revised “Last Updated” date.

Continued use of the website after updates constitutes acceptance of the revised Policy.

Summary

All products sold through Cookfolio are digital products delivered electronically. No physical shipping or postal fulfillment is provided. Digital access is generally available immediately after successful payment confirmation.